Shipping & Returns
Shipping for Portugal is 6,95€ as in Spain except for islands.
Shipping costs may vary depending on the weight for Europe. Delivered by the cheapest way by post.
We are based in Europe so no taxes or duties within Europe.
POST courier rates to Europe:
POST/CORREOS: Signed Letter (500gr) Eg. Tshirts : 11,95€ POST: Signed Letter (1000gr) Eg. Dress, trouser,small 7 to 15 working days * EU ZONE 1 - 17,95€ POST / CORREOS : Signed Letter (2000gr/2kg) Eg: hoodie, big bag 25,95€ CORREOS / POST (EUROPE & UK) Eg Heavy Homeware, shoes...) For paquets of more than 2 kg : 0- 100€: 26,95€, 101-150€ : 28€, 151-200€ : 30€ |
DPD for EUROPE & IRELAND, only some countries : GERMANY, HOLLAND, FRANCE, DENMARK, IRELAND....
UK & USA only by POST
Finland, Sweden or Norway only by POST or any Island.
POST courier to USA:
CORREOS / POST (USA and Rest Of The World) :
USA... (15-30 working Days) This is the maximum, if the weight of the order is lower we will refund the difference.
order between 0-15€ - from 25€
order between 16-30€ from 27€
order between 31-50€ from 29€
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Only inside Spain and Portugal is 6,95€ the initial shipping by DPD/SEUR
Payment for outside Spain only in advance, transfer bank, PayPal or credit card
If you are not entirely satisfied with your purchase, simply return the item within 14 days with your receipt*.
Sorry, we cannot accept returns on used bedding (linens, comforters, pillows, and pillow tops), cut fabric, As-Is items, and custom countertops, lingerie, socks, earrings
If you return an order and it was qualified as free shipping, we will deduct the cost of the shipping.
You are personally responsible for any import duty/tax that may be applied to an order outside Europe. This isn't a shipping charge, but a legal requirement decided by the governing law where you live. Any orders abandoned/refused by customers due these charges will be liable for all costs shipping the order back - including the original cost of the shipping.
If you have not received your order after 60 days from the dispatch date - let us know asap, no later than 90 days from your order date.
Counties we do not ship to:
Algeria, Angola, Benin, Botswana, Brunei, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, French Southern Territories, Gabon, Gambia, Ghana, Guernsey, Guinea, Guinea-Bissau, Heard & McDonald Islands, Ladakh (India), Isle of Man, Jersey, Kenya, Kosovo, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé & Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Georgia & South Sandwich Islands, South Sudan, St Helena, Sudan, Tanzania, Togo, Uganda, Western Sahara, Zambia, Zimbabwe